Customer Testimonials

Don’t take our word for it. Ask around! You’ll find we have a solid reputation in our industry. We have a high customer retention rate because people that switch to us stay with us. Want to hear from our customers directly?

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Customer Reviews

"We have been utilizing the services of Suburban Testing Labs for all our NPDES & SDWA testing requirements for the past six years.  Suburban Testing Labs provides us with fast, accurate, and reliable testing services. Their sample collection team is always courteous and well prepared. Administration and Laboratory staff are knowledgeable and responsive."
Mark Durrett, Cecil County Wastewater Division, MD
"Responsiveness is the key to success in the environmental consulting and remediation business.  During our 15+ years of teaming with Suburban Testing Labs, they have been an important team member for Keystone E-Sciences Group, Inc. projects throughout New Jersey and Pennsylvania.  This is not a “cookie-cutter” laboratory, but an outfit where we often discuss sample analytical strategies and overall site characterization needs to meet the specific goals of a project in an efficient manner.  There’s a true comfort in partnering with a laboratory which doesn’t view their service as just a commodity."
Dan Erdman, P.G., LSRP, Principal, Keystone E-Sciences Group, Inc.
"I initially became a customer of Suburban Labs because of their proximity to my facility and their reputation.  What has kept me as a loyal client has been their trustworthy testing methods and results, their extensive QA/QC, responsive and attentive employees, and professionalism.  I have worked with Suburban Labs for over 12 years and they have always treated me as a valued customer.  They have always taken any input I gave to them, evaluated the situation, and made adjustments when necessary.  I never feel like a number, which is something that I see far too often."
Bryce Zohner, Superintendent, Sinking Spring Wastewater Treatment Plant
“I can’t say enough about the overall quality of work and professionalism of Suburban Testing Labs. The staff has been informative and extremely helpful in every interaction that we have had, and they have always gone the extra mile to take the confusion out of our ever-changing sampling schedule. Their organization and personalized touch to our individual needs has far exceeded our expectations. We truly value our relationship with Suburban. Thank you for everything that you do!”
Matt Walborn, Operations Manager, Western Berks Water Authority
“Suburban Testing Labs consistently provides us with high quality service.  From day one, I have been impressed with the friendliness and responsiveness of their staff.  They have always been accommodating and able to meet all of our needs.”
Heidi Palmer, Water Quality Manager, North Penn Water Authority
“Suburban Testing Labs has been servicing Upper Gwynedd Township for several years.  Along with 7 day effluent testing they have done Form 43’s, Priority Pollutant Scans, Municipal Industrial Pretreatment sampling and testing each year.  Their staff from sample collection through lab results has been done in a professional manner and very conscientiously.”
Lee Honeywell, Superintendent (Retired), Upper Gwynedd Township WWTP
“What an awesome company!  The staff is very professional and knowledgeable.  Quick response in emergency situations.  Timely and thorough in all aspects, from sampling to reporting.  We have been extremely satisfied, during  our 10 year relationship with Suburban Labs.”
Steve Bixler, Operations Manager, Elizabethtown Area Water Authority