Customer Testimonials

Customer TestimonialsDon’t take our word for it, ask around!  You’ll find we have a solid reputation in our industry.  We have a high customer retention rate because people that switch to us, stay with us.  Want to hear from our customers directly?  Contact us for a list of references.

Customer Reviews

“What an awesome company!  The staff is very professional and knowledgeable.  Quick response in emergency situations.  Timely and thorough in all aspects, from sampling to reporting.  We have been extremely satisfied, during  our 10 year relationship with Suburban Labs.”

– Steve Bixler, Operations Manager, Elizabethtown Area Water Authority

 

“Our company was in need of fast and efficient analytical services to fulfill our varying environmental projects. Suburban has succeeded in fulfilling our needs, and has far surpassed their promised services from the start. We are very delighted with their friendly and most importantly helpful customer services; which in a pinch can be reached with no difficulty. With very competitive prices, fast turn-around times on samples, wonderful customer service and a deep knowledge base of the industry it is difficult to think of any other lab that would come close to Suburban’s services.”

– Chris Heckler, Technical Inside Sales Coordinator, Elk Environmental Services

 

“Suburban Testing Labs has been servicing Upper Gwynedd Township for several years.  Along with 7 day effluent testing they have done Form 43’s, Priority Pollutant Scans, Municipal Industrial Pretreatment sampling and testing each year.  Their staff from sample collection through lab results has been done in a professional manner and very conscientiously.”

– Lee Honeywell, Superintendent, Upper Gwynedd Township WWTP

 

Environmental Testing Lab Testimonials“Suburban Testing Labs consistently provides us with high quality service.  From day one, I have been impressed with the friendliness and responsiveness of their staff.  They have always been accommodating and able to meet all of our needs.”

Heidi Palmer, Water Quality Manager, North Penn Water Authority

 

“Suburban gives us great competitive prices, and quick accurate results with online access to our numbers.. but the thing I’m most impressed with is the Customer Service. Always energetic, cheerful, helpful, accurate and quick. A welcome anomaly in todays world.”

Michael J. Rector, Assistant Manager, Severn Trent Environmental Services

 

“As a result of exhaustive comparisons over the course of the past 10 years, Suburban Testing Labs has demonstrated themselves in both water and wastewater, to be the epitome of professionalism. Their reliability in all aspects of Lab services has resulted in a well deserved reputation”

– Bill Ronyack, Superintendent, City of Easton WWTP

 

“I can’t say enough about the overall quality of work and professionalism of Suburban Testing Labs. The staff has been informative and extremely helpful in every interaction that we have had, and they have always gone the extra mile to take the confusion out of our ever-changing sampling schedule. Their organization and personalized touch to our individual needs has far exceeded our expectations. We truly value our relationship with Suburban. Thank you for everything that you do!”

– Matt Walborn, Operations Manager, Western Berks Water Authority

 

“What do I say about Suburban Testing Labs that doesn’t sound like a paid advertisement? They really are a company whose services I highly recommend. They are competent, current, diligent, easy to work with, responsible, helpful. I just can’t say a bad thing about them. The results are delivered any way I want to receive them, and in a more than reasonable timeframe. Please, if you’re looking for an ethical, cost effective and competent lab give Suburban a try. You won’t regret the decision.”

Donna Wingle, Compliance Coordinator, Lehigh County Authority