New Operations Director Announcement from Suburban Testing Labs

Betsy Shultz

Betsy Shultz, Operations Director

Reading, PA – We are very pleased to announce the recent hiring of Elizabeth (Betsy) Shultz as our Operations Director for Suburban Testing Labs (STL).  In her new role, Betsy will be responsible for the oversight of laboratory, client services, Supply Chain, and field services operations.

Betsy brings a career of impressive results as a leader in the pharmaceutical laboratory field.  In her previous role as Director of Scientific Services at Sodexo at Glaxo Smith Kline, Betsy was responsible for driving growth for laboratory services while maintaining the highest quality standards.  She has also served as Quality Control Manager for SCHOTT, and QC GMP Monitor for Glaxo Smith Kline.  She has her Six Sigma Green Belt, and is currently pursuing her Black Belt, which will compliment Suburban Testing Labs’ commitment to implementing operational process improvements.  She earned her Bachelor of Science degree from Rowan University and resides locally in Berks County, PA.

In her first 90 days at STL, Betsy has already proven herself as a trusted leader and motivator to the managers and front-line staff on her team.

“I definitely love the people here.  It really is like a family,” said Betsy.  “Everyone knows they have a job to get done, but still has a good time and keeps smiling.  I was welcomed warmly and had all the support I needed from day one.  There is not a day that goes by that I don’t laugh and have some fun.”

Culture is important to STL’s leadership team, and she was drawn to it.

“I definitely love the people here. It really is like a family.”

Regarding the culture, Betsy says “I immediately felt a culture of a welcoming, knowledgeable, and friendly team and knew it would be a great fit.”

She moved from the pharmaceutical industry to the environmental industry because she saw STL as a growing company with a lot of potential in a field she was interested.


“I think the biggest strengths I’ll be able to utilize are listening and problem solving.  There are a lot of great young minds working here and allowing them to be heard and acknowledge their ideas goes a long way in continuous improvements.”

As Operations Director, Betsy has broad oversight.  Most importantly, she will act as a direct conduit for communication between the front-line leadership and the President of the company.  She will begin her efforts leading projects to drive greater operational efficiency in line with the organizations strategic objectives.

“Over the next 6 months, I will be introducing a robust plan for process improvements, problem solving techniques, and a lean mentality to the team,” said Betsy.  “We have exciting potential!”

Rich Stump, President of Suburban Testing Labs, is also excited about the new addition to his Senior Leadership Team.

“I am reassured every day that I made the right decision to start working here.”

“Pharma is full of regulations, as is environmental, but just different types,” she shared.  “I enjoy challenging myself and wanted to utilize my knowledge from the pharma industry in a new setting.

“Betsy brings skills that complement our leadership team well,” said Rich.  “I believe she has the knowledge, discipline, and abilities to successfully lead our talented staff, and help make our vision for the future a reality. “

Betsy is excited about her new career at STL.

“I am so grateful for the opportunity to be part of this great team,” she gushed.  “I am reassured every day that I made the right decision to start working here.  I just hope I can help make things even better!”

We are very excited to have her here as well.  Welcome to the Suburban Family, Betsy!