Weighed Down by Lab Problems? Let Us Help.

client services laboratory

Unreturned phone calls?  Missed turnaround times? Unanswered technical questions or data inquires?  If any of this sounds familiar, you’re being weighed down by lab problems.  Suburban Testing Labs can help.

In addition to data quality, environmental testing requires a strong commitment to servicing the client.  Our sizable, and local, Client Services Team is dedicated to making your project a success by reliably responding to the needs of our clients.

Your personal Project Manager, and their supporting team of experts, understand the importance of lab testing and your work.  Contact us today to learn how we can help you achieve the goals of your project.

More About Our Client Services Team

Our Client Services Department is comprised of a highly trained team of dedicated professionals.  Your expert Project Manager is assigned to you based on matching experience, and they serve as your main point of contact for any and all account needs.  From ordering sample containers, to technical questions, they are there to get the answers you need.

When it comes to reporting, Suburban Testing Labs has you covered.   We recognize that you can’t wait for results!  We have fast turnaround times, and you’ll have easy access to live data and final reports using our secure Online Report Access system. Routinely, you have three ways of receiving results reports: automatic email, online report access, and a hard copy.  And yes – you can have multiple users receive emails and have online access.

When you require specific electronic reporting/EDD’s, we are here to customize your data deliverables according to your needs.  Plus, we can automate your custom reports directly from our LIMS.

Avoid costly resampling due to lack of lab communication or partnership oversights.  Choose our team of highly dedicated professionals for your next project.

 

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